Datahub's support service - ServiceNow has been opened


Fingrid Datahub’s ServiceNow support service has been opened and you can try out our new service. We will guide all of our customers to the ServiceNow during the spring and we will continue to serve you by email as well.
We will concentrate all datahub and current information exchange service requests in the support service in the future.

Please find the ServiceNow user instructions on EDIELfi portal.

To be able to send questions and service requests through the support service, company users must register to the service portal. On the sign-in page by selecting 'Not registered yet? Click here" company users can send a registration request to their company admin. When registering, the company users must also provide the company's registration code that is the name of the company. The company’s administrator(s) accept registration requests.

Your Company Registration Code:
You will find a company-specific registration code list on EDIELfi (page opens when you are loged into EDIELfi)